VINTON – Construction crews will be in Vinton this summer building the iVinton fiber network to deliver internet, phone and TV services. Residents of Vinton can now sign-up for a site survey of their home or business to become Fiber Ready. Being Fiber Ready does not require purchasing services, but it will make it much easier to do so when you are ready!
To request a survey, visit www.ivinton.com. There you will find more information about the project, and you can authorize a site survey. If you aren’t able to use the online tool to request a site survey, paper forms will be coming in the mail soon.
Site survey technicians will call to set up an appointment with you at a time that’s convenient for you. During the site survey, technicians will identify the best location for the duct at your address and the best location inside your home or business for equipment like Wi-Fi routers, TV receivers, etc. After your site survey is completed and authorizing the installation of a duct, construction crews will run the duct from the right of way to your address.
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Later this year, after prices are published, residents will be able to make arrangements to receive services online or at an iVinton customer service location. At the customer service location, you will be able to discuss your choices with one of our customer service representatives. Because you’ve completed the site survey and duct installation you will be Fiber Ready, and installation of the fiber cable and activation of services will be free.
If you do not request a site survey and allow installation of a duct, you might not be able to request a fiber service line during the construction phase in the summer and fall of 2019. Waiting until after construction personnel has moved past your home or business to become Fiber Ready may result in delays and an installation fee.
The iVinton website has a frequently asked questions page where you can learn more about this first phase of the project.
Congratulations Vinton! You are about to join other municipal utilities that have been successfully providing high-speed broadband and other services to their residents backed by local service.